Frequently Asked Questions

Everything you need to know about our handcrafted surfboards and gear.

How long does it take to receive a custom surfboard?

Custom surfboard orders typically take 6 to 8 weeks to complete, as each board is hand-shaped and glassed by our expert craftsmen in California.

Do you ship surfboards internationally?

Yes, we ship worldwide. Shipping rates for international orders are calculated at checkout based on the dimensions of the board and your specific location.

What is your return policy on apparel and accessories?

We accept returns on unworn apparel and unused accessories within 30 days of purchase. Please note that all surfboard sales are final due to their custom nature.

How do I know which surfboard model is right for me?

We recommend checking our 'Board Guide' page or contacting our team directly. We consider your skill level, local wave conditions, and frequency of surfing to find your perfect match.

Are your surfboards made sustainably?

We strive to minimize our footprint by using high-quality, durable materials that are built to last a lifetime, reducing the need for frequent replacements and waste.

Can I pick up my order in person?

Absolutely. If you are in the Southern California area, you can select 'In-Store Pickup' at checkout to collect your order from our Costa Mesa flagship store.